About First Hand

Hands-on help

First Hand is a group of Singapore-based volunteers dedicated to helping vulnerable children and families in Cambodia. In 2023, we celebrated our 15th year anniversary and to date, we have raised just over $1,000,000 to support those most in need in Cambodia. 

At First Hand we are committed to a ‘hands on’ approach. We maintain active, ongoing relationships with our partner charities to understand their most urgent issues and needs. Since 2008, the First Hand team have regularly visited the centres that we help support and have seen the critical front-line services that they provide and we continue to build strong bonds there. Funds are raised mainly from hosting events including an annual gala. We also collect and deliver requested donations in-kind to the centres on our service trips.

Our board and management committee is made up of 100% volunteers, with no financial compensation for those involved. Service trips overseas are made entirely at the expense of the volunteers.

Our current partner NGO organisations are Damnok Toek and Mother’s Heart. Damnok Toek specialises in providing protection services to vulnerable children and those with disabilities. Mother’s Heart supports women during their crisis pregnancy empowering, equipping and educating both them and their families through counselling, support services, medial care and community involvement.

To receive more information about our next fundraising gala in November, do contact us.

Our mission

    • Provide practical and financial support to those most in need in Southeast Asia, particularly in Cambodia
    • Seek out others concerned about the plight of those in need in the region
    • Nurture relationships between those that need help in the region and those wanting to help
    • Provide our members with personal, meaningful ways of aiding those in need.

Our governance

First Hand is a Singapore Registered Society UEN: T08SS0216L under the Ministry of Home Affairs.

All of our fundraising events for overseas partners are externally audited and overseen by the Singapore Commissioner of Charities under the Ministry of Culture, Community and Youth.

Our registered appeals and permits are lodged on the registry of Fund-Raising for Foreign Charitable Purposes which can be found on the Singapore charities website.

Our Annual Returns are audited twice and lodged with the Singapore Registry of Societies.

Our board members

    • Lucy Macpherson (President)
    • Claire Lees (Vice-President)
    • Soledad Martínez (Secretary)
    • Nicolette Joubert (Treasurer)
    • Ulrica Cedergren (Member at-large)

Our core values

First Hand's Core Values are compassion, teamwork, creativity, integrity and results.